Privacy Policy

1. Introduction

Free Pension ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

Personal Data

We may collect and process the following personal data about you:

• Identity Data: Name, username or similar identifier, marital status, title, date of birth, and gender.

• Contact Data: Billing address, delivery address, email address, and telephone numbers.

• Financial Data: Bank account and payment card details.

• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We use different methods to collect data from and about you including:

• Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

• Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:

  • Technical Data from analytics providers such as Google.

  • Contact, Financial and Transaction Data from providers of technical, payment, and delivery services.

4. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services.

• To improve, personalize, and expand our services.

• To understand and analyze how you use our services.

• To develop new products, services, features, and functionality.

• To process your transactions and manage your orders.

• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.

• To process your payments and prevent transactional fraud.

• To send you emails.

• To find and prevent fraud.

• To comply with legal obligations.

5. Disclosure of Your Information

We may share your personal information with:

• Service providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

• Business partners: We may share your information with our business partners to offer you certain products, services, or promotions.

• Other users: When you share personal information or otherwise interact with public areas of the website, such information may be viewed by all users and may be publicly distributed outside the website in perpetuity.

• With your consent: We may disclose your personal information for any other purpose with your consent.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe